Privacy Policy

Last updated: July 17, 2026

This Privacy Policy explains how Digiso Media, LLC collects, uses, shares and protects information when you visit our website, submit forms, purchase a subscription, communicate with us, send project materials or use Digiso services.

Information we collect

Contact information such as name, email address, company name and messages you send through forms or email.
Subscription and billing details needed to manage checkout, invoices, plan status, support and account administration.
Project information such as briefs, brand assets, files, links, feedback, approvals, comments and deliverables.
Usage information such as pages visited, device type, browser type, referral source, approximate location, timestamps, IP address and diagnostic data.
Communications you send to Digiso, including support requests, intake answers, feedback and project instructions.

How we use information

To provide, manage, deliver and improve Digiso services.
To process subscriptions, payments, invoices, support requests and operational notices.
To understand project scope, produce deliverables, maintain request history and organize client files.
To monitor site performance, improve user experience, prevent abuse and protect our systems.
To send service updates, onboarding information, administrative notices and, where appropriate, marketing communications that you may opt out of.
To comply with legal obligations, enforce agreements and protect the rights, safety and property of Digiso, clients and others.

Cookies and analytics

Digiso may use cookies, pixels, scripts or similar technologies to operate the website, remember preferences, understand traffic, improve performance, detect issues and measure marketing effectiveness. You can adjust cookie settings in your browser, but some features may not work correctly if cookies are disabled.

Payments

Digiso does not store full payment card details on its own servers. Payments are processed by third-party payment providers such as Stripe. Payment providers process billing information under their own privacy policies and security practices.

Service providers

We may share information with vendors that help us operate the business, including hosting, payment processing, email delivery, analytics, file storage, customer support, databases, preview tools and security services. These providers may access information only as needed to perform services for Digiso or as otherwise permitted by law.

When we disclose information

With your direction or consent.
With service providers that support our website, subscription, payment, communication and delivery operations.
To comply with laws, legal process, government requests or enforceable obligations.
To protect Digiso, clients, users, systems, rights, property and safety.
In connection with a merger, acquisition, financing, restructuring or sale of business assets.

Portfolio and client work

Digiso may showcase completed work, project visuals, client names, general results or public-facing deliverables in its portfolio and marketing unless a separate written agreement or NDA restricts that use. We do not intentionally publish confidential project materials that a client clearly identifies as confidential.

Data retention

We keep information for as long as needed to provide services, manage records, resolve disputes, comply with legal obligations, enforce agreements and maintain reasonable business records. We may retain usage and diagnostic data for a shorter period unless it is needed for security, operations or legal reasons.

Your choices and rights

You may request access, correction or deletion of personal information by contacting Digiso.
You may opt out of non-essential marketing emails by using the unsubscribe link or contacting us.
Depending on your location, you may have additional privacy rights, including rights to know, access, delete, correct, restrict or object to certain processing.
We may need to verify your identity before responding to privacy requests.

California and international users

Digiso does not sell personal information for money. If privacy laws in your location provide additional rights, you may contact us to exercise those rights. If you access Digiso from outside the United States, you understand that your information may be transferred to and processed in the United States or other locations where our service providers operate.

Security

We use reasonable administrative, technical and organizational safeguards to protect information. No method of transmission or storage is completely secure, so Digiso cannot guarantee absolute security.

Children

Digiso services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that a child has provided personal information, we will take reasonable steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. Continued use of the website or services after changes are posted means you accept the updated policy.

Contact

Privacy questions or requests can be sent to hello@digisomedia.com.